PatientFi

PatientFi financing, made clear before you sign

Your clinic offered PatientFi. Before you accept, see what the plan will really cost, how to keep a 0% promotion at zero, and what else you can use if PatientFi is not an option.

  • Plain-English PatientFi review. Terms, approval odds and what borrowers complain about.
  • Free promo deadline check. The exact monthly payment that avoids deferred interest.
  • A backup plan. Compare personal loan offers you can use at any provider, using the form here.

PatientFi at a glance

Loan amounts
Up to $60,000
Repayment
Up to 84 months
To apply
Soft credit check

Independent site. Not affiliated with PatientFi, Inc. We may earn a commission from the loan-finder form. How we make money

Pay for your procedure your way

Compare personal loan offers from independent lenders. Funds can be used at any provider. Checking offers usually uses a soft inquiry. This is not an application to PatientFi, and submitting is not a commitment to borrow.

Independent site, not affiliated with PatientFi, Inc. We may earn a commission if you use this form.

Rates and terms depend on the lender. See the disclosure and how we make money.

PatientFi in 50 words

PatientFi is a patient financing company in Irvine, California, founded in 2017 (NMLS ID 1719196). Enrolled clinics offer its installment loans, up to $60,000 over as long as 84 months, for elective care. Applying uses a soft credit check. Its 0% plans are deferred interest if not paid in full.

Is PatientFi legit? Yes. It is a licensed program administrator and loan servicer, BBB accredited since 2019 with an A+ rating; the loans themselves are made by participating banks and credit unions. Full legitimacy check. Legitimate does not mean risk-free: read the verdict before accepting a 0% plan.

PatientFi patient financing

This is the product most people mean when they search for PatientFi. It is a point-of-sale installment loan for out-of-pocket care. Your provider offers it at checkout, you apply in about 30 seconds, and if you are approved the practice is paid while you repay over time. It is not a credit card you carry around.

Financing is offered through participating banks and credit unions. You do not need to already be a member; if a credit union account is required, the application helps you open one. Each charge your provider sends becomes its own loan with its own terms.

  • Fixed-rate plans with the same payment every month
  • 0% promotional plans that are deferred interest if not paid in full
  • No prepayment penalty
  • Payments reported to the credit bureaus once you accept a loan

Financing terms

Loan amounts
Up to $60,000
Terms
Up to 84 months
Credit check
Soft pull to apply and choose an offer
Age
18 and older (19 in Alabama)
You need
Valid SSN and a U.S. bank account or debit card
Co-signers
Not accepted

Source: company help center, checked September 2026.

PRIVI aesthetic memberships

PRIVI, launched in April 2023, is the company’s membership platform for non-surgical aesthetics. Instead of paying a large bill at each med spa visit, you pay a monthly amount for a yearly treatment plan your provider builds for you.

It suits patients who return for the same treatments every few months. Unlike a loan, it is a subscription, so read the cancellation and rollover rules before you join.

  • Plans can bundle neurotoxin, filler, skincare and body treatments
  • Scheduling tools and automatic visit reminders
  • Loyalty rewards, including ASPIRE Galderma Rewards points at some practices

PRIVI at a glance

Launched
April 2023
Structure
Monthly payment for an annual plan
Best for
Recurring injectables and skin care
Available at
Participating aesthetic practices

Sources: launch announcement and Galderma partnership coverage.

PatientFi for healthcare providers

The patient loan runs on a point-of-sale platform that practices use at the front desk or before a consultation, which is why your clinic may offer PatientFi and not another lender. It includes pre-consultation approvals, a multi-lender option for dental groups, co-branded marketing and EMR integrations. See how PatientFi works for practices.

How a PatientFi loan works

  1. Find an enrolled provider

    You can only use it at practices that offer it. Ask your clinic for its application link or search the directory at search.patientfi.com.

  2. Apply with a soft credit check

    You share your contact details, address, income and housing costs. The decision comes back right away, and checking your options does not affect your credit score.

  3. Choose a plan

    Offers can include a fixed-rate plan or a 0% promotion. The 0% promotion is deferred interest, so the balance has to be paid in full before the promotional period ends.

  4. Accept the charge and repay

    Your provider sends the charge, you accept it in the Account Portal, and your first payment is due about 30 days later. Payments are made in a separate Payment Portal.

For the full walkthrough, see how PatientFi works.

The part most PatientFi guides get wrong

Some websites describe these 0% offers as “truly 0%” with no deferred interest. PatientFi’s own help center refers to “0% if paid in full” promotional loans as deferred interest. If even a small balance is left when the promotion ends, interest can be added back to the original purchase date. Our deferred interest guide explains how it works and how to avoid it.

Promo deadline check

On a 0% PatientFi promotion, the whole balance must be gone before the last day. Find the payment that gets you there.

Promotional period
$541.67 per month for 12 months

Our verdict in short

3.9 / 5

PatientFi is a solid choice for patients with good credit at enrolled practices who can clear a 0% promotion on time. It is less suitable if your budget is tight or your credit is fair, because deferred interest and selective approvals are real risks.

What we like

  • Soft credit check to apply and to choose an offer
  • High approval amounts, up to $60,000
  • Long terms, up to 84 months
  • No prepayment penalty
  • Built into many practices’ checkout flow

What to watch

  • 0% offers are deferred interest
  • Only usable at enrolled providers
  • Most approvals go to good or excellent credit
  • Complaints about interest charges and autopay
  • Each charge opens a separate loan

Third-party ratings checked September 23, 2026; they are the sites' figures, not part of our score. Read our full review for the breakdown and what borrowers report.

PatientFi vs CareCredit vs Cherry at a glance

FeaturePatientFiCareCreditCherry
ProductInstallment loan per chargeHealth credit cardPoint-of-sale installment plan
To applySoft credit checkPrequalify soft; full application generally hardSoft credit check
MaximumUp to $60,000Your credit lineVaries by borrower
Longest term84 monthsShort promos; longer reduced-APR plans on larger purchases60 months, per Cherry
0% offersDeferred interestMostly deferred interestNot deferred, per Cherry
Where acceptedEnrolled elective-care providersBroad provider networkEnrolled providers

Full comparisons: PatientFi vs CareCredit, PatientFi vs Cherry, and all PatientFi alternatives.

PatientFi guides

More PatientFi articles: legitimacy, credit unions, early payoff, declines and IVF

PatientFi login, payments and customer service

Already have a PatientFi loan? These are the official routes. We are an independent guide and cannot access your account, so always sign in on the company’s own site.

Log in

Two portals, both with passwordless sign-in using a 4-digit code sent to your phone or email.

Account Portal
Accept or reject provider charges, read loan terms
Payment Portal
Pay, set up autopay, view statements
Step-by-step login guide

Make a payment

Online in the Payment Portal, by phone, or by check with your billing account number and loan ID in the memo.

Accepted
Debit card or bank account (ACH)
Not accepted
Prepaid cards, HSA or FSA cards
How to pay and avoid missed autopay

Phone numbers

Listed in PatientFi’s help center and public profiles. Confirm on patientfi.com before calling.

Customer support
(866) 734-5979
Hours
Mon to Fri, 6 a.m. to 5 p.m. Pacific
Account questions answered
Four people in business attire reviewing printed financial documents together
Illustrative photo

How our editorial team works

PatientFiLoan is an independent publisher focused on PatientFi and medical financing. We publish under one shared team byline rather than invented author profiles, and every page follows the same four-step process before it goes live and again when PatientFi changes its terms.

  1. Research from primary sources

    PatientFi’s own help center, disclosures and press releases, plus regulator research from the CFPB.

  2. Source check

    Every number, rate and limit links to the page it came from, so you can verify it yourself.

  3. Consumer-risk check

    We look for what a patient could misunderstand at the front desk, starting with deferred interest.

  4. Dated updates

    Key figures are rechecked on a monthly schedule, and each page shows the date it was last reviewed.

No paid placements from PatientFi

PatientFi does not pay us and cannot see or approve what we publish.

Every claim is sourced

Figures link to the page they came from. Competing claims are labeled by who made them.

No invented reviews

We do not publish made-up testimonials, star counts or expert personas.

Corrections are welcome

Send the page and a source to [email protected].

Read our editorial policy and scoring methodology

What regulators and consumer experts say about medical financing

Our assessment of PatientFi is weighed against independent research on how patients actually use deferred-interest medical financing. These are the findings that shaped our scoring.

“These new forms of medical debt can create financial ruin for individuals who get sick.”

Rohit Chopra, then Director of the Consumer Financial Protection Bureau, May 2023, as reported by AARP
$1 billion
in deferred interest paid on healthcare purchases from 2018 to 2020
23%
more than the original bill, on average, for patients who were charged interest
34% vs 20%
share of purchases charged deferred interest for borrowers under a 619 credit score, compared with all borrowers

Data: Consumer Financial Protection Bureau, Medical Credit Cards and Financing Plans (May 2023). The CFPB also found that most borrowers who clear their balance during the promotion benefit from these products, which is why our PatientFi review centers on paying off 0% plans on time.

States where PatientFi financing is available

PatientFi lends to U.S. residents in 49 states and Washington, D.C. Because of state lending laws, residents of New Hampshire, Puerto Rico and the U.S. Virgin Islands cannot apply. You also need an enrolled provider nearby, so check the provider directory for your city.

  • Alaska: available
  • Maine: available
  • Vermont: available
  • New Hampshire: not available
  • Washington: available
  • Idaho: available
  • Montana: available
  • North Dakota: available
  • Minnesota: available
  • Illinois: available
  • Wisconsin: available
  • Michigan: available
  • New York: available
  • Rhode Island: available
  • Massachusetts: available
  • Oregon: available
  • Nevada: available
  • Wyoming: available
  • South Dakota: available
  • Iowa: available
  • Indiana: available
  • Ohio: available
  • Pennsylvania: available
  • New Jersey: available
  • Connecticut: available
  • California: available
  • Utah: available
  • Colorado: available
  • Nebraska: available
  • Missouri: available
  • Kentucky: available
  • West Virginia: available
  • Virginia: available
  • Maryland: available
  • Delaware: available
  • Arizona: available
  • New Mexico: available
  • Kansas: available
  • Arkansas: available
  • Tennessee: available
  • North Carolina: available
  • South Carolina: available
  • District of Columbia: available
  • Oklahoma: available
  • Louisiana: available
  • Mississippi: available
  • Alabama: available, applicants must be 19 or older
  • Georgia: available
  • Hawaii: available
  • Texas: available
  • Florida: available
  • Available
  • *Available, minimum age 19
  • Not available
Eligibility by location
49 states and D.C.Eligible, age 18 or older
AlabamaEligible, age 19 or older
New HampshireNot eligible
Puerto Rico, U.S. Virgin IslandsNot eligible
Outside the U.S.Not eligible; U.S. residency and SSN required

Source: company help center, eligibility articles, checked September 2026. Our loan-finder form is a separate service; lender availability through it varies by state.

Full list of eligible states

Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming.

Rates and terms disclosure

Loan-finder form: offers come from independent lenders in a third-party network, not from PatientFi or this site. Each lender sets its own APR, fees, loan amount and repayment term based on your credit, income and state, and not every applicant qualifies. Some short-term loans carry APRs well above 36%. Before you accept, review the Rates & Fees disclosure inside the form and the APR, total cost and term shown on your offer.

Example for illustration only: $1,000 repaid over 12 months costs about $1,089 in total at 16% APR ($90.73 a month) and about $1,418 at 70% APR ($118.19 a month).

PatientFi loans: The company lists APRs from 6.99% to 32.99% on loans made by its participating banks and credit unions; the lowest rate assumes excellent credit and autopay. Its own example: $10,000 over 84 months costs $150.88 to $306.31 a month. Your offer shows your APR and whether a 0% promotion is deferred interest.

PatientFi questions people ask most

Is PatientFi a legit company?

Yes. It is a licensed healthcare financing company based in Irvine, California, founded in 2017, with NMLS ID 1719196. PatientFi administers and services the loans, which are made by participating banks and credit unions. It has been BBB accredited since October 2019 and works with enrolled medical, dental and aesthetic practices across the U.S. Being legitimate does not make every loan a good fit, so read the terms of your offer carefully.

Does PatientFi do a hard credit check?

No hard inquiry is made when you apply or when you choose an offer, according to the company. The application uses a soft credit check that does not affect your credit score. Your credit report must not be frozen during the application.

Is PatientFi 0% interest really interest-free?

Only if the full balance is paid before the promotional period ends. The company’s help center describes these as “0% if paid in full” deferred-interest loans. If any balance remains, interest can be charged back to the start of the loan. Use our PatientFi calculator to find the monthly payment that clears the balance in time.

Can I apply for PatientFi online without a doctor?

You can start online, but the financing is tied to an enrolled provider. You apply through your provider’s link, a QR code from the practice, or the official directory at search.patientfi.com. You cannot apply over the phone.

Who writes PatientFiLoan, and is it paid by PatientFi?

Our content is researched and written by the PatientFiLoan editorial team, and every figure links to its source. PatientFi does not pay us or see our pages before they are published. We may earn a commission from the separate loan-finder form, which does not change our ratings. See our editorial policy.

Does PatientFi report to the credit bureaus?

Applying does not affect your score. Once you accept a loan, PatientFi reports your balance and payment history to the credit bureaus, so on-time payments can help and late payments can hurt.

Is PatientFi available in my state?

It is available to U.S. residents in 49 states and Washington, D.C. Residents of New Hampshire, Puerto Rico and the U.S. Virgin Islands are not eligible. Applicants must be 18 or older, or 19 in Alabama, and have a valid SSN and a U.S. bank account.

How much can I borrow with PatientFi?

The company currently advertises approvals of up to $60,000, with repayment terms of up to 84 months. Older sources quote $50,000, so check the amount shown on your own offer.

See all PatientFi FAQs

Figures on this page were last checked September 23, 2026. See our update log and full source list.